Thank you for sending the replacement tubes for the wheels of our Dogger Stroller. We use the stroller every single day, five miles a day. That equals 1,865 miles in a year and my two fur babies and I have loved every step of our journey. We would not be able to walk the distance we do because my little ones get in and out of the stroller throughout the walk, each taking turns walking and resting. I recommend the stroller to other dog owners everyday, especially if they have small breeds and want to be able to walk long distances. Oh, and going into stores makes it so easy because the puppies are comfortable and secure in the carriage. Thank you so much. Dogger Stroller is an amazing product and worth every penny. It is great quality and a breeze to push. I can't say enough good things about it!
Purchased a second hand dogger in excellent condition and ordered 3 new inner tubes for it just in case . Received within 3_4 weeks . Excellent buggies for tied dogs and quality is amazing . Well worth a look . Have changed name on front as uk meaning for dogger is of a sexual meaning . Other than that would highly recommend
Just wanted to have on hand for whenever they are needed. My 11 year old Boston uses her Dogger almost every day when we walk our laps.
As soon as I notified customer service about a hole in one of the inner tubes, they sent one out right away, free of charge. Couldn't ask for better customer service. Thank you! My Dogger stroller is great. Just went on a 5k and it got lots of attention, lots of "I gotta get one!"
Overall I have been disappointed with the Dogger. Besides the flat tire the support for the basket has broken weld joints also the front wheel alignment is all messed up. It is not even a year old. To send it back for repairs is cost prohibitive and would take three weeks. Next time I will purchase something that I can get repaired locally.
Thanks for reading.
I am sorry to hear about the issues you have had with your Dogger, but there would be no costs to you to have it repaired as good as new because we would cover all the costs. We would send you a shipping label to have the Dogger returned to us and our production team would do a full repair replacing any parts that needs replacing.
If you would like to go ahead please let us know.
Thanks and sorry for the inconvenience.