Hi Joe,
I am sorry to hear about the issues you have had with your Dogger, but there would be no costs to you to have it repaired as good as new because we would cover all the costs. We would send you a shipping label to have the Dogger returned to us and our production team would do a full repair replacing any parts that needs replacing.
If you would like to go ahead please let us know.
Thanks and sorry for the inconvenience.